At our shoe and bag repair shop, we provide a wide range of services to our customers. We understand that you may have some questions about our services, so we’ve put together this FAQ page to address some of the most common inquiries.

At our shop, we offer a variety of services for both shoes and bags. Our services include shoe sole replacement, heel repair, leather conditioning, zipper repair, stitching, and much more. We can handle various materials, from leather and suede to fabric and canvas.

The cost of repair can vary depending on the type of repair needed and the materials involved. For a precise estimate, we recommend bringing your item to our shop for an evaluation. Our skilled technicians will assess the damage and provide you with an accurate quote.

Yes, we offer same-day and rush repair services for certain common repairs. Please contact us or visit our shop to inquire about the availability of these services for your specific repair needs.

We understand that you may have concerns about our pricing. At Doctor Uncle, we are an exclusive cleaning and repair service that specializes in luxury leather goods such as handbags, shoes, sneakers, jackets, belts, wallets, and more. Our prices include a comprehensive cleaning service, which means that we not only restore color but also clean the inside lining, polish the trims, and perform any necessary repair work. We take a holistic approach to caring for your expensive gear. With over 10 years of experience in the industry and the use of advanced machines, we can assure you that the chemicals and colors we use meet the highest standards of quality and environmental sustainability.

Absolutely! Our experienced technicians are skilled in repairing a wide range of designer and high-end brands. We use high-quality materials and take extra care to ensure your items are restored to their original condition.

Yes, in addition to repair services, we offer cleaning and restoration services. We can clean, condition, and restore the appearance of your shoes and bags, helping them look as good as new.

We stand behind our work and offer a limited warranty on our repair services. The specific warranty details may vary depending on the type of repair, so please ask our staff for more information when you bring in your items.

Yes, you can courier your items to us for repair. Contact our team for details on how to securely send your items to our shop for evaluation and repair.

The turnaround time for repairs depends on the extent of the damage and the availability of any required materials. We aim to complete most repairs within a reasonable time frame and will provide you with an estimated completion date when you drop off your items.


We accept various payment methods, including cash, credit cards, and debit cards. Contact us for information about payment options and any discounts or promotions that may be available.

Yes, we can provide advice and recommend products for minor repairs and maintenance. Feel free to ask our friendly staff for guidance on keeping your shoes and bags in great condition.

If you have any other questions or need more information, please don’t hesitate to contact us. We’re here to assist you with all your shoe and bag repair needs!